Shipping, Returns + Exchanges
I ship everywhere!
I ship from Canada, so please be aware that you may need to pay import tax or customs duty on your purchase at the time of arrival in your country.
Shipping rates are in Canadian dollars and I use Canada Post unless you have a special request. For local folks on Salt Spring Island, I offer a pick-up service in town.
For Canadian customers, sale taxes will be applied automatically during the checkout process. Taxes are based on the province or territory where the items are being shipped. Customers outside of Canada are not charged taxes but do bear the sole responsibility for any duty, taxes or clearance your local customs office may charge.
If you are unhappy with your purchase for any reason, please let me know within one week of receiving it. We assess exchanges and returns on a case-by-case basis. Please contact me to discuss it.
If your package arrives in a damaged condition, please accept the delivery, take some photos of the damaged item and package and contact me here to work something out.